Something as simple as a hug can be worth a million words, especially if you are a family taking care of a seriously ill child. A hug can say, “I care, I hurt with you, hang in there.” No family deserves to have a sick child, but what’s more, no family should feel alone throughout the process.
In 1982, a small group of volunteers on Oahu recognized the challenges and stressors that families with ill children face. Originally known as the Young People’s Support Center, they renamed after hearing a family state, “sometimes the only thing even a doctor can do is give you a hug.”
Now known as HUGS, the organization helps over 400 families with programs such as:
- Family dinner and movie nights
- Local activities and evening events for moms, dads and guardians
- Respite nights
- Hospital visitations
- Financial assistance
- And much more
They are committed to strengthening and improving the quality of life for families who face the emotional and financial hardship of caring for a seriously ill child.


Glenn Sexton
President, Xerox® Business Solutions Hawaii

Burt Fujimoto
Director of Technical Solutions, Xerox® Business Solutions Hawaii
The HUGS organization holds a special place in the hearts of the Xerox® Business Solutions Hawaii team, having some employees who have had children in the programs. The relationship started in 2013 by sponsoring a Family Night. These nights help to lift the children’s spirits and give families a chance to spend time together and provide support to each other.
We have continued to sponsor these Family Nights once a year. However, COVID changed the plans up a bit. Our team donated $2,000 to provide dinner gift cards and a virtual “Magic of Science” show, giving the kids a safe at-home activity to do as a virtual community.

Joan Naguwa
Executive Direction, HUGS
More About HUGS
Founds in 1982, the HUGS mission: To strengthen Hawaii's families and improve their quality of life as they face the emotional and financial hardships of caring for a seriously ill child.
To learn more about HUGS and see how you can get involved, visit them online at hugshawaii.org.
More About Xerox® Business Solutions Hawaii
Xerox® Business Solutions Hawaii, located in Honolulu, has been helping workplaces of all sizes make digital transformation since 1961. We help organizations by providing the latest Xerox technology ranging from ConnectKey® enabled copiers and printers to helping maintain and secure IT infrastructures through Xerox® IT Services offering.
Want to make a digital transformation for your workplace? Try us today!